kind.engineering
Kind Engineering: How To Engineer Kindly
Being kind is about getting invested in other people, it’s about meeting them where they are. It’s about putting yourself in their shoes and taking them, their emotions and their background into consideration as you try to help them. Everyone’s got different words for it but when you reduce it down, it’s about empathy, good communication and being honest with yourself and your colleagues. It isn’t a one-size-fits-all bandage you can whip out and use to magically solve all of a team or organisation’s problems. Kindness is individual and it takes time to build the type of relationship and trust that’s required to be kind - and not just nice.